Foodie Crave

Data Retention & Account Deletion

Last updated: October 20, 2026

1. Purpose

Foodie Crave respects users' privacy and their right to request deletion of their account and associated personal information. This policy explains how account information is maintained, how users may request deletion, and what happens afterward.

2. Information We May Retain

  • Account information — preferred name, email address, settings
  • Saved places, visited places, reviews, and related activity
  • Friends, friend requests, invitations, and their statuses
  • Membership and subscription information
  • Customer support inquiries and bug reports
  • Security records and technical logs

Information is retained only as long as reasonably necessary to operate the service, fulfill business obligations, protect account security, and comply with applicable laws.

3. Requesting Account Deletion

You can request deletion through:

  • Within the app — Profile → Delete my account
  • Within the app — Profile → Help & Support → Request account deletion
  • On the web — via the Customer Support form

You may be required to verify ownership before deletion is processed.

4. What Happens After a Deletion Request

  • The account is scheduled for permanent deletion
  • Personal information and account data are deleted or de-identified, unless retention is required by law
  • Account access is terminated once deletion completes
  • Information already shared with other users (invitations, votes) may be anonymized while preserving records needed for those users

5. Processing Time

Deletion requests enter a 7-day grace period during which signing back in reverses the request. If no action is taken, personal data is permanently erased from our active systems on day 7. Residual copies in encrypted backups and transactional email provider logs are rotated out within 30 days of the deletion request.

6. Subscription Cancellation

Deleting your account does not cancel an active subscription managed through Google Play or Apple. Cancel through the store's subscription settings to stop future renewals.

7. Information That May Be Retained

  • Legal or regulatory compliance
  • Payment, tax, or financial recordkeeping
  • Fraud prevention and account security
  • Resolving disputes or investigating misuse
  • Backup and recovery systems

8. Changes to This Policy

Foodie Crave may update this policy as services and legal requirements evolve. Material changes will be communicated where appropriate.

9. Contact

For questions, use the Customer Support form or email support@foodiecrave.app.